Tuesday, March 10, 2015

Episode 101 - Customer Service: Swallow an Elephant, Choke on a Gnat

Hosts: David Blevins, Bradley Dean. Eric McCullough

Podcast: Tonight's episode discusses the delivery of prehospital emergency care with a customer service based approach.  David, Eric, and Brad come together on this initial episode to discuss the various viewpoints of providing care and ensuring the patient satisfaction. 

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